Our laser engraving machines are versatile and can work with a wide range of materials, including wood, acrylic, glass, leather, fabric, paper, rubber, and certain metals. However, materials like PVC or vinyl should be avoided as they release toxic fumes when engraved.


Regular maintenance includes cleaning the lens and mirrors, checking the alignment of the laser beam, ensuring proper ventilation, and lubricating moving parts as needed. Always refer to the user manual for specific maintenance instructions.


First, check the power supply and ensure all connections are secure. Inspect the lens and mirrors for dirt or damage. If the issue persists, consult the troubleshooting section of the user manual or contact our customer support team for assistance.


Our laser engraving machines range from $1,500 for entry-level models to $10,000 for industrial-grade machines. The price depends on the machine’s power, size, and additional features. Contact us for a detailed quote tailored to your needs.


Delivery typically takes 5-10 business days within the continental US. International shipping may take longer, depending on the destination. Expedited shipping options are available upon request.


Our standard warranty covers manufacturing defects and includes parts and labor for one year. Extended warranty options are available for purchase. The warranty does not cover damage caused by misuse or improper maintenance.


Our machines vary in specifications, but common features include laser power ranging from 40W to 150W, engraving areas from 12×8 inches to 40×28 inches, and compatibility with various design software. Specific details can be found on the product pages of our website.


Yes, certain models allow for upgrades such as increased laser power or expanded engraving areas. Contact our support team to discuss upgrade options compatible with your machine.


Yes, we provide comprehensive user manuals, video tutorials, and live training sessions for new users. Additionally, our customer support team is available to assist with any questions or issues.


Our machines are compatible with popular design software such as Adobe Illustrator, CorelDRAW, AutoCAD, and LightBurn. They also come with proprietary software for basic engraving tasks.